Warehouse Assistant

Dorking, Surrey

Reports to: Warehouse Manager

Hours: Full Time, Permanent

SNAKEHIVE is a British brand designing phone cases and accessories for everyday life, built on thoughtful design and exceptional craftsmanship. Our products are at the heart of our business - we source, design and work with quality manufacturing partners to offer only the highest quality products to our customers.

With new challenges everyday this is an incredible opportunity to work in a fast-paced e-commerce company in an exciting product area. You will need to have a passion for working in an e-commerce environment with a fun and energetic culture. 



Manage the entire stock returns process within the warehouse, ensuring that there is not a build-up of returns

Manage the organisation of stock counts and responsible for ensuring Linnwork stock levels are kept accurate 

Ensure that regular stock counts are done and there is a clear process to identify and resolve discrepancies

Back-up personalisation cover 

Support and complete knowledge of all other functions in the warehouse when required (shipping, creating shipping manifestos etc)

Assisting with all temp training and required online training course (for example Manual Handling course)

Completion of any individual goals

Basic Linnworks troubleshooting 

Solid IT experience in order to deal with any IT issues as/when necessary


Linnworks user training.

Warehouse Essentials Training (Stock levels)

Personalisation Training



Outstanding communication and interpersonal abilities

Excellent organisational skills, ability to multitask, prioritise and manage time effectively

Strong team-working combined with ability to work as part of a cross-functional team

Proficiency in spoken and written English language

Competent use of Microsoft Office e.g. Word & Excel 


The ability to work in a physically demanding environment of the warehouse

Flexibility to adapt quickly to changing circumstances

Able to prioritise and identify solutions in a timely manner

Relish working in a small company with a fast-paced environment 

Personable, fun, team oriented 


Energetic - we make change happen

Curious - we are eager to question, know and learn 

Challenging - we question ourselves and others to find a better way 

Collaborative - working together brings high performance

Optimistic - we believe in our ability to succeed 

Innovative - we are forward thinking and original

To apply to this role please email careers@snakehive.co.uk with a copy of your CV with the subject line:  

Warehouse Assistant