Warehouse Assistant
Dorking, Surrey
Reports to: Warehouse Manager
Hours: Full Time, Permanent
SNAKEHIVE is a British brand designing phone cases and accessories for everyday life, built on thoughtful design and exceptional craftsmanship. Our products are at the heart of our business - we source, design and work with quality manufacturing partners to offer only the highest quality products to our customers.
With new challenges everyday this is an incredible opportunity to work in a fast-paced e-commerce company in an exciting product area. You will need to have a passion for working in an e-commerce environment with a fun and energetic culture.
OVERALL JOB PURPOSE
ROLES & RESPONSIBILITIES
Manage the entire stock returns process within the warehouse, ensuring that there is not a build-up of returns
Manage the organisation of stock counts and responsible for ensuring Linnwork stock levels are kept accurate
Ensure that regular stock counts are done and there is a clear process to identify and resolve discrepancies
Back-up personalisation cover
Support and complete knowledge of all other functions in the warehouse when required (shipping, creating shipping manifestos etc)
Assisting with all temp training and required online training course (for example Manual Handling course)
Completion of any individual goals
Basic Linnworks troubleshooting
Solid IT experience in order to deal with any IT issues as/when necessary
TRAINING OPPORTUNITIES
Linnworks user training.
Warehouse Essentials Training (Stock levels)
Personalisation Training
PERSON SPECIFICATION
ESSENTIAL SKILLS & KNOWLEDGE
Outstanding communication and interpersonal abilities
Excellent organisational skills, ability to multitask, prioritise and manage time effectively
Strong team-working combined with ability to work as part of a cross-functional team
Proficiency in spoken and written English language
Competent use of Microsoft Office e.g. Word & Excel
PERSONAL QUALITIES
The ability to work in a physically demanding environment of the warehouse
Flexibility to adapt quickly to changing circumstances
Able to prioritise and identify solutions in a timely manner
Relish working in a small company with a fast-paced environment
Personable, fun, team oriented
SNAKEHIVE CULTURE
Energetic - we make change happen
Curious - we are eager to question, know and learn
Challenging - we question ourselves and others to find a better way
Collaborative - working together brings high performance
Optimistic - we believe in our ability to succeed
Innovative - we are forward thinking and original
Warehouse Assistant