If you have any questions, you’ve come to the right place!
Here are our most commonly asked questions, but if you have a new one then fire away. We will aim to answer all queries within 24 hours (except for weekends, when we’ll be chilling with the rest of you!)
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frequently ASKED QUESTIONS
Our cases blend timeless elegance with everyday durability, giving you stylish protection that lasts. Plus, they’re designed to fit your phone perfectly for a sleek, seamless look.
Easy! Use the search box to enter your phone model or browse our collection to find a case tailored to your device.
Absolutely! We stock cases for both the latest releases and older models, so you can keep your device protected in style - no matter how long you’ve had it.
For maximum protection, we recommend pairing your Snakehive case with one of our high-quality screen protectors and a camera lens protector. These additions help prevent scratches and cracks, keeping your phone in pristine condition.
We design our premium leather phone cases for a wide range of devices, including iPhone, Samsung, and Google Pixel models. Simply search for your phone model to find the perfect fit.
Yes! Our cases are handcrafted from genuine European nubuck leather, offering a soft, premium feel that develops a unique patina over time.
Easy! Use the search box to enter your phone model or browse our collection to find a case tailored to your device.
Absolutely! We stock cases for both the latest releases and older models, so you can keep your device protected in style - no matter how long you’ve had it.
Our cases blend timeless elegance with everyday durability, giving you stylish protection that lasts. Plus, they’re designed to fit your phone perfectly for a sleek, seamless look.
Our collection includes premium leather wallets, cardholders, travel accessories, and tech essentials - each crafted for timeless style and everyday practicality.
All our accessories are made from high-quality European leather, known for its soft touch, durability, and rich patina that develops over time.
Yes! Our leather lifestyle accessories are designed with a unisex appeal, blending classic craftsmanship with modern functionality for everyone.
Yes! Full-grain leather develops a rich patina with use, meaning your tech accessories will gain character and look even better over time.
Absolutely! Our elegant leather accessories make perfect gifts, arriving in premium packaging for a stylish and thoughtful presentation.
Our premium tempered glass screen protectors fit a range of popular smartphone models, including iPhone, Samsung, and Google. Check the product description for specific compatibility.
Each pack includes a cleaning kit and step-by-step instructions for a bubble-free finish. For best results, clean thoroughly and align carefully. Read our installation guide for more info.
Absolutely! Our screen protectors are designed with a precise fit to ensure they work perfectly with our genuine leather phone cases and wallet cases.
Not at all. Our camera lens protectors are ultra-clear and designed to maintain the full quality of your photos and videos while keeping your camera lens safe from scratches and damage.
Our protectors are crafted from premium, toughened glass to provide superior scratch resistance and impact protection, keeping your device safe from everyday knocks and bumps.
If you’ve had a quick rethink, we can action an amendment or cancellation, provided you inform us before dispatch. Please get in touch with sales@snakehive.co.uk
We send all our UK orders by Royal Mail Second Class post. Any items ordered before 3 pm from Monday to Friday will be posted out the same day. UK orders should arrive within 2-3 working days. Want to receive your order even faster? We also offer faster shipping options at an additional cost.
Don’t panic, it’s probably on the way! Please allow 7 working days for UK orders to arrive. If for any reason your order does not arrive within this timeframe please get in touch.
All of our shipping options are displayed at the checkout. Or if you would like to see all the countries that we are able to ship to, please view our Delivery Page for more information.
A select few products from our Vintage Leather Wallet Collection are eligible for our Lifetime Warranty. Check if yours is covered on this page.
All our Products not covered by Lifetime Warranty are covered by 12 Month Manufacturing Warranty. Except our Tempered Glass Screen Protectors and our 'Almost Perfect' Collection.
Unfortunately, we are unable to take payments over the phone. But if you need help with paying online, we’d be happy to walk you through the process. Simply give us a call.
Absolutely! We currently supply a range of small to medium companies with accessories. If you are interested in placing a bulk order for your company or would like to become a wholesaler then please do contact us.
Yes, we can enclose a VAT invoice with all business orders on request. Our VAT number is: 167386667 and Company Registration Number is: 8246737
Blog posts
Spring Into Style: Refresh Your Tech with Leather Cases and Accessories
As the daffodils bloom and the days grow longer, spring calls for a fresh start - not just for your wardrobe or garden, but for your tech too. After a long winter spent bundled up and battling the ...
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